Shipping and returns, in short: Best Buy Tronics ships every order from Michigan, USA. Delivery takes 3–5 business days in the USA, 5–10 business days to Canada and 7–21 business days elsewhere, and you can return unused items within 30 days of delivery.
Last updated: October 9, 2026
How long does shipping take?
Ships from Michigan, USA
| Destination | Delivery | Cost |
|---|---|---|
| USA | 3–5 business days | Calculated at checkout |
| Canada | 5–10 business days | Calculated at checkout |
| Rest of world | 7–21 business days | Calculated at checkout |
30-day returns · Full manufacturer warranty · Shipping & returns details
Orders are processed within 1–2 business days (Monday to Friday, excluding US federal holidays). Delivery times above start once your order has shipped. Every parcel ships with tracking, and we email the tracking number as soon as the label is created.
How much does shipping cost?
The exact shipping cost for your address is calculated in the cart and at checkout, before you pay. Larger items such as 85–95 mm spotting scopes and multi-camera packs may cost more to ship than a pocket rangefinder.
Do you ship to Canada and internationally?
Yes. Canadian and international orders ship with a tracked international service. Import duties, taxes and brokerage fees charged by the destination country are the buyer’s responsibility and are not included in our prices. Some optics and electronics may be restricted in certain countries; if we cannot ship your order we will refund it in full.
What is the return policy?
- You can return any unused item within 30 days of delivery for a refund to your original payment method.
- Items must be in original condition and packaging, with all accessories, manuals and (for cellular cameras) an unactivated SIM where supplied.
- There is no restocking fee.
- For change-of-mind returns, the buyer pays return shipping. For items that arrive damaged, faulty or not as ordered, we email you a prepaid return label.
- Refunds are issued within 5 business days of the return reaching us.
Shipping and returns: what can’t be returned?
- Cellular data plans and app subscriptions bought from a camera manufacturer (these are sold and refunded by the manufacturer).
- Items that have been used, damaged by misuse, or are missing their serial number.
- Gift cards.
How do I start a return?
- Email sales@bestbuytronics.com with your order number and the item you want to return.
- We reply within one business day with a return authorization and the return address.
- Pack the item securely in its original box and ship it with tracking.
What if my order arrives damaged?
Email us within 7 days of delivery with photos of the box and the item. We will send a replacement or a full refund, and we cover all shipping costs.
Once your order ships, you can follow it with the tracking number in your confirmation email on the USPS, UPS or FedEx website, depending on the carrier.
Faulty items are also covered by our 30-day replacement guarantee and manufacturer warranty. Questions? Contact us.